FIVE6 GLOBALUnited Arab Emirates

How we work

Five steps, in the order they actually happen.

Nothing is assumed and nothing begins before it has been agreed in writing.

The enquiry process

  1. 01

    Share your requirement

    You submit a written description of what your business needs, the market involved and the contact details we should use.

  2. 02

    We review the scope and relevant details

    The enquiry is read by our team. We may come back to you with questions before forming a view.

  3. 03

    We confirm whether the request is within our active offering

    If the requirement sits outside what we are currently able to handle, we say so directly rather than passing it on.

  4. 04

    Commercial terms and next steps are agreed

    Where we can assist, scope, responsibilities and commercial terms are set out in writing for your review.

  5. 05

    Work proceeds only after written confirmation

    Nothing begins until both sides have confirmed the agreed terms in writing.

A controlled enquiry process
  1. Stage 1 of 5: Requirement submitted
  2. Stage 2 of 5: Scope reviewed
  3. Stage 3 of 5: Availability confirmed
  4. Stage 4 of 5: Terms agreed in writing
  5. Stage 5 of 5: Work begins only after confirmation

A controlled enquiry process, in order: requirement submitted, scope reviewed, availability confirmed, terms agreed in writing, then work begins only after confirmation.

The process is designed to ensure that scope, availability and commercial terms are understood before any work begins.

After acceptance

How an accepted requirement becomes an engagement

The review decides whether we take the work. These six stages describe what happens once we do.

  1. Stage 01

    Enquiry

    You submit the requirement, the market and the authorised contact. Nothing is committed at this point.

  2. Stage 02

    Eligibility and scope review

    We review whether the requirement falls within our licensed and active scope, and check for conflicts.

  3. Stage 03

    Written proposal

    If we can assist, we issue a written scope setting out deliverables, exclusions, timing and fees.

  4. Stage 04

    Acceptance by an authorised contact

    The proposal is accepted in writing by someone authorised to commit your company, with billing details confirmed.

  5. Stage 05

    Invoice issued directly

    An invoice is issued by us directly. No payment is taken through this website and no funds are requested before scope acceptance.

  6. Stage 06

    Engagement reference and delivery

    You receive an engagement reference and written confirmation, and delivery proceeds against the accepted scope.

Delivery standards

What every engagement is held to

The same handling standard applies whether the engagement is a single discussion or a monthly retainer.

Abstract line diagram of a requirement passing through a review gate and branching to accepted or declined
Acknowledgement
Every enquiry is acknowledged in writing to the address it was sent from, with a reference so later correspondence can be matched to the file.
Eligibility review
Before any proposal, we check that the requirement is within our licensed and active scope and that there is no conflict with existing work. If either check fails, the enquiry is declined in writing.
Written scope
Deliverables, exclusions, assumptions, client inputs, timing, fee basis and VAT treatment are set out in a single document. Work does not begin before an authorised contact accepts it in writing.
Sourcing
Written deliverables identify the basis for the information presented. Where a point is an estimate, an inference or a matter of judgement, it is labelled as such rather than presented as fact.
Clarification round
Written deliverables include one round of written clarification after delivery, so questions arising from the document are answered inside the original fee.
Records
Scope, correspondence and deliverables are retained against the engagement reference for the period stated in our privacy policy, so both sides can reconstruct what was agreed.

What to expect

Boundaries we keep to

Response times

Published response times are not yet confirmed. Enquiries are reviewed in the order received and we do not publish a turnaround commitment we cannot guarantee.

Fees and invoicing

Fixed fees are stated in AED on the capability register. Quote-led engagements are priced in the written scope. An invoice is issued directly by FIVE6 GLOBAL LLC only after that scope is accepted by an authorised contact.

Payments

No funds are requested before scope acceptance. The settlement page is only for paying an invoice already issued to you, and payment instructions come from management@five6global.online and nowhere else.

Submitting an enquiry does not create an order, supply commitment, quotation, or contractual relationship.

Worked examples

What the method looks like on a real requirement

Three constructed examples, including one decline. They are written to show how a requirement is scoped, what the deliverable contains and where the limits sit. They are not accounts of client engagements, and no client, counterpart or outcome is described.

Constructed example written to show method. Example 01

A manufacturer with a market question that was not yet a brief

Situation
A European component manufacturer asks whether it 'should be in the UAE'. There is no defined question, no budget owner named and no date attached.
How it is handled
This is scoped as a Commercial Requirement Review (F6-RRV, AED 1,500): one structured call, followed by a written note setting out the decision that actually needs making, the information required to make it and which of the larger engagements — if any — would be justified.
What is delivered
A two to three page written note naming the real question, the open unknowns and a recommended next step, which may be to do nothing further.
What it is not
The note is not market research and contains no counterpart names. It exists to prevent a larger fee being spent on an undefined question.

Constructed example written to show method. Example 02

A partner search that had stalled on undefined criteria

Situation
A supplier has spoken to several potential distributors over a year without progress. On review, the criteria were never written down, so each conversation was assessed differently.
How it is handled
Partner Requirement Mapping (F6-PRM, AED 8,500) begins by fixing the criteria in writing — volume, coverage, technical capability, payment terms, conflicts — then tests candidates against them and records the evidence behind each assessment.
What is delivered
A written map of candidates assessed against the agreed criteria, with the basis for each judgement stated and non-qualifying candidates listed with the reason.
What it is not
No candidate is contacted on the client's behalf as part of the mapping, and inclusion is not an indication that a party is willing to engage.

Constructed example written to show method. Example 03

An enquiry that was declined

Situation
A prospective client asks for help securing a regulatory approval and for an opinion on whether a proposed structure is compliant.
How it is handled
The eligibility check fails at the first question: this is regulated advice and representation before an authority, both of which are outside our scope in every sector.
What is delivered
A written decline within the review period, explaining which part of the requirement is outside scope and recommending the client take the point to an appropriately licensed adviser.
What it is not
We do not reshape a request into an adjacent engagement we can sell, and we do not pass the enquiry to a third party.

These examples are constructed to show method. They are not accounts of client engagements, and no client, counterpart or outcome is described.

Common questions

Answered before you commit to anything

Can I buy an engagement online without speaking to anyone?

No. Fixed-fee engagements can be added to a basket so you can indicate what you want, but that is a request, not an order. Every selection is reviewed, scoped in writing and accepted by you before any work starts or any invoice is issued.

Why are some fees quoted rather than fixed?

Introduction coordination, meeting coordination and the advisory retainer depend on the scope agreed, so a single published figure would be misleading. Fixed-fee engagements are published because their scope is fixed in advance.

What happens after I submit an enquiry?

It is acknowledged in writing, checked against our licensed and active scope, and checked for conflicts. You then receive either a written proposal or a written decline. We do not leave enquiries unanswered.

Do you guarantee an introduction, a meeting or a commercial outcome?

No. We coordinate a defined process and report what happens within it. No engagement includes a guarantee that a counterpart will participate, that a meeting will convert or that a transaction will complete.

Do you give legal, financial, tax or investment advice?

No, in any engagement or in any market. Where a requirement needs regulated advice, we say so and recommend you take it from an appropriately licensed adviser before proceeding.

How is payment handled?

An invoice is issued directly by FIVE6 GLOBAL LLC after a written scope is accepted. The settlement page on this website is only for paying an invoice that has already been issued to you. We never request funds before scope acceptance, and payment instructions only ever come from management@five6global.online.

Which currencies can an invoice be settled in?

Fees are stated in AED. Settlement is accepted in AED, USD or EUR through the gateway linked from the settlement page; the amount to pay is always the amount stated on the invoice issued to you.

What do you need from me to start?

A written description of the requirement, the market or markets involved, the name of the contact authorised to accept scope, and any confidentiality or conflict constraints we should work within.

Will my enquiry be kept confidential?

Yes. Requirement details are treated as confidential from the first message, and we do not disclose that a company is exploring a market or a counterpart without written permission.

Can an engagement be cancelled?

Cancellation and refund treatment depends on how far delivery has progressed and is set out in the cancellation and refund policy and in the accepted scope for your engagement.

Start with an enquiry