Legal
Section 01
Delivery is available to [APPROVED DELIVERY REGIONS]. Requests outside these regions are handled by quotation.
Section 02
Deliveries are handled through [DELIVERY PARTNERS] and specialist carriers where required.
Section 03
Standard order processing takes [STANDARD PROCESSING TIME] after payment confirmation.
Section 04
Estimated delivery time is [EXPECTED DELIVERY TIME], depending on the product, quantity and destination.
Section 05
Delivery fees ([DELIVERY FEES]) are calculated based on destination, weight and volume, and displayed before payment.
Section 06
Customs, duties and import taxes may apply and are the responsibility of the recipient unless otherwise stated in the quotation.
Section 07
The customer is responsible for providing accurate delivery information. Failed deliveries caused by incorrect information may incur re-delivery charges.
Section 08
Where tracking is available it will be shared with the customer. Partial deliveries may be arranged for large orders.
Section 09
Damaged orders and material delays should be reported immediately in line with the Refund and Cancellation Policy.
Section 10
Digital and service deliverables are provided electronically or in the manner specified in the accepted quotation.
Section 11
Delivery timelines are extended by events beyond reasonable control.